Legal Information
ace71 Terms & Conditions — Please Read Carefully
These Terms & Conditions govern your use of the ace71 platform. By creating an account or placing a bet, you agree to be bound by these terms in full.
These Terms and Conditions ("Terms", "T&C") constitute a legally binding agreement between you ("the User", "the Player") and ace71 ("the Platform", "we", "us", "our") governing your access to and use of the ace71 website, mobile site, and all services offered thereon, including casino games, sports betting, live dealer games, promotions, and customer support. Please read these Terms carefully in their entirety before registering an account or placing any wager. By registering an account, depositing funds, or accessing any feature of the ace71 platform, you confirm that you have read, understood, and agree to be bound by these Terms.
ace71 reserves the right to modify these Terms at any time. Continued use of the platform after any modification constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically. If you do not agree with any part of these Terms, you must cease using the platform immediately and contact support to close your account.
Key Terms at a Glance
The ace71 platform is strictly restricted to adults aged 21 years and above. Underage gambling is prohibited. ace71 reserves the right to request proof of age at any time.
Each player may hold only one registered account. Duplicate accounts are prohibited and may result in permanent suspension and forfeiture of all balances.
The minimum single deposit at ace71 is ৳100. Withdrawals are processed back to the same payment method used for deposit. Minimum withdrawal amounts apply.
All bonuses and promotional credits are subject to wagering requirements before withdrawal. Bonus terms vary by promotion. Always review individual promotion terms before claiming.
You are solely responsible for maintaining the confidentiality of your login credentials. ace71 is not liable for losses arising from unauthorised access due to failure to secure your account details.
Fraudulent activity, collusion, use of software exploits, bonus abuse, and any form of cheating will result in immediate account suspension and forfeiture of all funds.
1. Eligibility
To register and maintain an account at ace71, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:
- You must be at least 21 years of age. ace71 is a 21+ platform. Players who are found to be under the age of 21 will have their accounts permanently closed and all balances forfeited.
- You must register only one account in your own name and with accurate personal information. Providing false, misleading, or incomplete registration information is a breach of these Terms.
- You must not be a current employee, director, contractor, or close family member of an employee or director of ace71 or any of its affiliate companies.
- You must not access the platform from any jurisdiction where online gambling is specifically and explicitly prohibited by applicable local law. It is your sole responsibility to ensure that your use of ace71 complies with applicable laws in your jurisdiction.
ace71 reserves the right to request documentary proof of eligibility at any time. This may include government-issued photo identification, proof of address (utility bill or bank statement dated within 90 days), and proof of ownership of payment methods used. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending verification.
2. Account Registration
To use the real-money features of the ace71 platform, you must register a player account. Registration is free of charge. By registering, you confirm your acceptance of these Terms and all associated policies, including the Privacy Policy and Responsible Gaming Policy. The following rules apply to account registration and maintenance:
- Each player is permitted to hold exactly one account. If you already hold an account, you must not create an additional account. If duplicate accounts are identified, ace71 may close all duplicate accounts and consolidate balances at its sole discretion, or suspend all associated accounts pending investigation.
- You are responsible for all activity conducted through your account. You must keep your login credentials — including your registered mobile number and password — confidential at all times. Do not share your credentials with any third party, including friends or family members.
- Account details, including the registered mobile number, must accurately reflect the account holder's identity. ace71 may require KYC (Know Your Customer) verification at any stage, including before processing withdrawals, upon detecting unusual account activity, or as required by internal compliance procedures.
- ace71 reserves the right to close or suspend any account at its sole discretion, including where there is suspected breach of these Terms, fraudulent activity, or where required by applicable law or internal policy.
3. Deposits and Withdrawals
ace71 supports deposits and withdrawals via Bangladesh's major mobile financial services. All deposits and withdrawals must be processed through payment methods registered in the name of the account holder. Third-party payment transactions are not permitted. The following terms apply to all financial transactions on the platform:
- The minimum single deposit is ৳100. There is no upper limit on deposits, however large deposits may be subject to enhanced verification procedures.
- Deposits are credited to your ace71 account balance immediately upon confirmation from the payment service provider. ace71 is not responsible for delays caused by the payment service provider's own processing times.
- Withdrawals are processed to the same payment method used for the most recent deposit. ace71 reserves the right to request verification documentation before approving any withdrawal. Withdrawal processing times are subject to the payment service provider's schedule and may vary.
- Funds that were deposited as part of a bonus promotion may be subject to wagering requirements before withdrawal. Bonus funds and bonus winnings cannot be withdrawn until the applicable wagering requirement has been fully met.
- ace71 does not charge fees for deposits or withdrawals. However, fees may be applied by your payment service provider. ace71 is not responsible for any fees charged by third-party payment providers.
ace71 maintains an anti-money laundering policy. All deposits and withdrawals are monitored for suspicious activity. Where suspicious transaction patterns are identified, ace71 may freeze account balances, delay withdrawals, and report the activity to relevant authorities in accordance with applicable law.
4. Bonuses and Promotions
ace71 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the following general terms, as well as any specific terms attached to individual promotions. In the event of a conflict between these general terms and the terms of a specific promotion, the specific promotion terms shall prevail.
- All bonuses are subject to wagering requirements (rollover requirements) that must be fulfilled before any bonus funds or bonus winnings can be withdrawn. The applicable wagering requirement is stated in the specific terms of each promotion.
- Bonuses are awarded for personal use only. Sharing, transferring, or otherwise assigning bonus entitlements to other players or accounts is strictly prohibited.
- ace71 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time and without prior notice, provided that any bonus already credited to a player's account will remain subject to the terms in place at the time of the award.
- Bonuses will not be credited where a player is found to have registered multiple accounts, provided inaccurate registration information, abused a promotion in a prior period, or is otherwise in breach of these Terms at the time of the bonus award.
- Free spins awarded as part of a promotion are valid only on the game or games specified in the promotion terms. Free spin winnings are typically subject to a wagering requirement. Specific free spin terms are stated in each promotion's individual terms.
Seasonal promotions tied to Bangladeshi calendar events — including Eid, Pohela Boishakh, Ramadan, BPL season openers, Victory Day, and Independence Day — are offered at ace71's sole discretion. The availability of such promotions does not create any ongoing entitlement for players.
5. Gameplay and Betting Rules
All games and betting markets available on the ace71 platform are subject to the following general rules, in addition to any game-specific rules that may be displayed within the game or betting interface:
- All bets and game plays are final once confirmed. ace71 does not accept requests to void or reverse a confirmed wager except in cases of verified technical malfunction or clear manifest error.
- In the event of a technical malfunction affecting the outcome of a game or bet, ace71 reserves the right to void affected bets and return the wagered amount to affected players. Winnings generated as a result of a technical error may be voided and reclaimed.
- Sports betting markets are resolved based on official results as reported by the relevant governing body (e.g., ICC for cricket, FIFA for football). In the event of an abandoned match or event, ace71 will apply the settlement rules applicable to the specific market type.
- ace71 offers RNG (Random Number Generator) certified slot and table games from licensed third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, Spribe, and NetEnt, among others. The random number generators used in these games are independently certified for fairness and unpredictability.
6. Prohibited Conduct
The following conduct is strictly prohibited on the ace71 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of account balance, and reporting to relevant authorities where applicable:
- Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform, place bets, or manipulate game outcomes.
- Colluding with other players, including coordinating bets, sharing strategy in live games, or working together to exploit platform features or bonus structures.
- Fraudulent deposits, including use of stolen or unauthorised payment methods, chargebacks, reversed payments, or any form of payment fraud.
- Bonus abuse, including creating multiple accounts to claim the same promotion, exploiting promotional terms through structured betting patterns, or any strategy intended to guarantee profit from bonus funds without genuine risk.
- Any attempt to hack, compromise, reverse-engineer, or otherwise tamper with the ace71 platform, its software, security systems, or game logic.
ace71 employs advanced fraud detection systems and monitors all account activity continuously. Where prohibited conduct is detected, ace71 may act without prior notice. Players found to have engaged in prohibited conduct forfeit all rights to any pending withdrawals and account balances.
7. Account Suspension and Termination
ace71 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
- Breach of any provision of these Terms, the Privacy Policy, or the Responsible Gaming Policy.
- Suspected or confirmed fraudulent activity, money laundering, identity fraud, or any other illegal conduct in connection with the player's account.
- At the player's own request, including where a player invokes a self-exclusion option under the Responsible Gaming Policy. ace71 will process account closure requests submitted in good faith promptly and will return any verified real-money balance to the player's registered payment method following completion of any applicable verification procedures.
8. Responsible Gaming
ace71 is committed to promoting safe and responsible gaming practices. The platform provides the following tools to assist players in managing their gambling activity:
- Deposit limits: Players may set daily, weekly, or monthly deposit limits on their account. Once set, a limit reduction takes effect immediately; a limit increase is subject to a cooling-off period before taking effect.
- Time-out: Players may request a temporary cooling-off period of 24 hours, 7 days, or 30 days during which their account will be suspended and no deposits or bets will be permitted.
- Self-exclusion: Players who feel their gambling is becoming problematic may request a self-exclusion of between 6 months and 5 years. During self-exclusion, the account will be closed and the player will be prevented from re-registering for the duration of the exclusion period.
9. Limitation of Liability
To the maximum extent permitted by applicable law, ace71 and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising from or related to your use of or inability to use the platform, whether based on warranty, contract, tort, or any other legal theory.
ace71 does not guarantee uninterrupted or error-free operation of the platform. The platform is provided on an "as is" and "as available" basis. ace71 reserves the right to suspend the platform temporarily for maintenance, upgrades, or other operational reasons without incurring liability to players.
10. Intellectual Property
All content on the ace71 platform, including but not limited to text, graphics, logos, images, game assets, software, and the overall look and feel of the platform, is the property of ace71 or its content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not reproduce, redistribute, modify, create derivative works from, publicly display, publicly perform, or otherwise exploit any content from the ace71 platform without the express prior written consent of ace71.
11. Amendments to These Terms
ace71 reserves the right to amend these Terms at any time. When material changes are made, ace71 will notify registered players by posting an updated version of these Terms on the platform, displaying a notice upon login, or by direct communication to the player's registered contact details. The date of the most recent revision is indicated at the top of this page.
Your continued use of the ace71 platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the platform and contact support to close your account. ace71 recommends that you review these Terms periodically to stay informed of any updates.
12. Contact Us
If you have any questions about these Terms and Conditions, wish to raise a complaint, or need assistance with your account, please contact the ace71 customer support team. Support is available 24 hours a day, 7 days a week, in both English and Bangla.
Email: [email protected] (plain text — not a clickable link). Live chat is available directly within the platform and is the fastest way to reach our support team. Response times via live chat are typically under 5 minutes during peak hours (18:00–24:00 BST).
Ready to Play Responsibly?
Explore ace71's full game library, read our Responsible Gaming guide, or get started today — for adults aged 21 and above only.